Privacy Policy

Last Updated: 21/09/2025

At NGO Accounting Software, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you use our website, software, or services. By accessing our platform, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email, phone, organization details, and billing information when you create an account or purchase a subscription.
• Usage Data: IP address, browser type, device information, and interactions with our website and software.
• Support Data: Information you provide when contacting our support team, including attachments and communication records.

2. How We Use Your Data

Your information is used for purposes such as:

• Setting up and maintaining your user account.
• Processing payments and generating invoices.
• Providing customer support and resolving technical issues.
• Improving our software, website, and user experience.
• Sending important notifications such as system updates, billing alerts, and compliance messages.

3. Cookies and Tracking

We use cookies and similar technologies to improve performance and user experience. Cookies help us remember your login, track site usage, and personalize features. You can disable cookies in your browser, but some features may not function properly without them.

4. Sharing of Data

We never sell or rent personal data. We only share information with trusted third parties when necessary:

• Payment processors for handling secure transactions.
• Cloud hosting providers for safe data storage and backups.
• Legal authorities when required by applicable law or court order.

5. Data Security and Retention

We use industry-standard security measures such as SSL encryption, access control, and regular backups. Data is retained as long as your account remains active. Cancelled accounts are archived for up to 90 days before secure deletion. Financial records may be stored longer as required by tax or compliance laws.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections or updates to inaccurate details.
• Request deletion of your data (subject to legal and financial compliance requirements).
• Withdraw consent for marketing communications.
• If you are based in the EU/EEA, exercise GDPR rights including portability and filing complaints with data protection authorities.

7. Third-Party Links

Our website may link to external websites or services. We are not responsible for the privacy practices of third-party providers. Please review their policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest version. Continued use of our services after updates indicates acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@ngoaccountingsoft.com
Phone: +91-9960343149
Address: Jawhar, Palghar, Maharashtra, India